meroware customer service parts information
meroware provides some product parts as a customer service.
Please note the method of applying for parts is different from purchasing normal products, see the bottom of the page for how to apply.
meroware product parts
Product parts we currently offer are as follows:
(Please note that since the shipping method is different from mero products, they cannot be sent together)
For MATT thermal straw bottle
 |
MATT Lid Set - lemon + mojito, ￥1,100 (tax included) *straw not included |
 |
MATT handle - mojito ¥550 (tax included) |
 |
MATT Lid Set - arctic + blush, ￥1,100 (tax included) *straw not included |
 |
MATT handle - blush ¥550 (tax included) |
 |
MATT Lid Set - purple + milk tea, ￥1,100 (tax included) *straw not included |
 |
MATT handle - purple ¥550 (tax included) |
 |
MATT Lid Set - caramel + milk tea, ￥1,100 (tax included) *straw not included |
 |
MATT Lid Set - elephant + army, ￥1,100 (tax included) *straw not included |
 |
MATT seal 1 piece ¥ 550 (tax included) |
 |
MATT straw tip set of 2 ¥550 (tax included) |
■For ALICE sippy cup
 |
ALICE seal 1 piece ¥ 550 (tax included) |
■For LILY thermo food jar
 |
LILY seal ¥550 (tax included) |
 |
LILY vent 1 ¥550 (tax included) |
Customer Service Parts How to Order
If you would like parts, please send us the following information from the inquiry form.
After confirming the email, a customer representative will contact you.
●● (desired part name)
Desired quantity:
Purchaser name:
Shipping address:
Shipping phone number:
*This item cannot be shipped together with other products. And we do not accept exchanges or returns (refunds) of parts after purchase. Thank you for your understanding. *Payment method is <bank transfer> only. We will inform you of the transfer destination by e-mail after receiving the application.*Parts will be sent by click post or letter pack.